Outstanding from start to finish. From the initial meeting with Tim, I knew he was the estate agent I'd go with: he oozes drive and expertise. He tailored the service to match my needs in a way I've not come across before, and we worked together as a team to prepare my house ready for sale and line up my solicitor so they were ready to go. What I found most reassuring about Suffolk Coastal is that Tim was the only point of contact and was ALWAYS there on the end of the phone. Rather than having to go through the rigmarole of calling or emailing like you do with other estate agents (and waiting forever for a response), I could text him and get an instant answer, making things a whole heap easier at an already stressful time. The specialist photographer was second to none. We waited for a sunny day (to make the pictures pop!), and the photos absolutely did my house justice in an honest way (not overusing the wide-angled lens that so many estate agents seem to do!). But Tim's experience really came into its own once the house went 'live' and viewings commenced. 6 days. 17 viewings. 4 offers. Says it all! And then Tim's talents really became clear. What sets him apart from his competitors is his ability to understand people when it comes to selling/buying. He carried out all viewings to fit around me, (he even did them at weekends), taking all the stress off my shoulders. He created the right amount of urgency to bring the offers in and didn't settle for the first one we got. He maintained transparency and honesty throughout, always keeping me in the loop and advising of the best next step. And once I'd chosen the buyer, he then ensured the liaison was seamless between us and the solicitors, chasing and applying pressure when required. We went from offer to completion in six weeks. And that was thanks to Tim. I can't imagine how I'd have done it all without him. Not only did I get the best possible price for my house, I felt carried and supported through the whole process, leaving me free to focus on packing and the details of my next move. If you're serious about selling your home as quickly and efficiently as possible, knowing it's in the safest of hands, look no further than Suffolk Coastal. Calling Tim was the best move I could have made.
